PSG Global Solutions, the offshore recruiting services leader has been leveraging the Talkpush recruitment chatbot to accelerate the sourcing and onboarding of new talent. They are focused on attracting outstanding talent acquisition professionals to service the US market.
Using their Facebook page (https://www.facebook.com/psgglobalsolutions/) PSG communicates its company culture and values, attracting talent that is tech-savvy, determined, customer centric, and thus handling thousands of incoming inquiries about the company, the career opportunities, the qualifications required, etc.
Stanley joins the recruitment team
By adding Stanley the chatbot to the recruitment effort, PSG is able to respond to the thousands of inquiries faster, and to keep its talent pool engaged by offering them quick responses on the nature of the role for a Recruitment Consultant.
What does Stanley do for PSG?
Welcome candidates
Responsiveness is one of the key metrics that Facebook tracks on every business page. Taking a few days or even just a few hours to respond can be enough to alienate visitors in this day and age. With Stanley, every visitor to the page gets greeted and the suitable candidates get fast-tracked.
Hires people, not resumes!
Stanley allows PSG to learn more about candidate’s personalities, communication skills and general empathy by asking each of them a series of questions via audio interview. Letting the candidates talk gives them a chance to start building a more human connection with their future team leaders.
Keeps the conversation going
Once an interview is completed with Stanley, the Facebook Messenger communication channel is open, which means PSG’s recruitment team can use Talkpush system to write back and forth to the candidate to qualify them, validate their suitability further, and invite them for a face to face interview. By using Facebook Messenger, PSG knows it is building connections with its talent pool that can last a lifetime.