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Increase Candidate Retention with Personalized Onboarding: The Ultimate Guide

Written by Luis Morales | Sep 1, 2023 4:27:27 PM

In a landscape where a mere 12% of employees give their companies high marks for effective onboarding, the importance of this initial phase can't be overstated. The onboarding process is the first glimpse candidates get into how your company operates and treats its staff. A well-executed onboarding not only sets a positive first impression but also lays the groundwork for a long-term relationship with your employees. This is especially crucial considering that up to 50% of employees may leave within their first 18 months, according to SHRM, putting a strain on resources and the bottom line. In this article, we'll explore how to elevate your onboarding process to increase candidate retention effectively.

 

 

 

The Rise of Automated Onboarding

 

Competitive companies have realized the value of automation in streamlining the onboarding process. Candidates today expect immediate answers and often reach out to HR for guidance. Automating routine tasks like relaying instructions, capturing additional information, and validating documents via OCR can free your HR team to focus on more strategic activities.

 

 

Key Benefits of Automation

  • Keeping the New Hire Engaged: Automated welcome messages and videos from teammates, managers, and leadership can make new hires feel a sense of belonging and excitement about their new position.

  • Protecting the Company Brand: A poor onboarding experience can quickly become public knowledge, causing significant harm to your company's reputation. This also has a ripple effect on your organizational culture and financial bottom line.

  • An AI Assistant for Every Hire: Utilize AI to guide new hires through the onboarding process, answering their questions in real-time, and collecting documentation and feedback. 

  • Data-Driven Growth: Automated systems can provide critical insights and data that can be used to improve your onboarding processes over time.

  • Cost and Time-Saving: Automation can save significant amounts of time. Our clients were able to save hundreds of work hours by eliminating manual verification of documents and automating notifications and reminders alone.

  • Reduced Turnover and Absenteeism: Our clients experience a 77% decrease in less than 3 months of turnover and a 75% decrease in absenteeism, showcasing the real-world impact of effective onboarding.

Investing in the Right HR Software

 

When it comes to onboarding, investing in the right HR software is not just a line item on your budget—it's a strategic move that can significantly impact your organization's efficiency and candidate experience. Here's why Talkpush's onboarding solution could be the game-changer you've been looking for:

 

AI-Powered Document Collection and Processing

With Talkpush, all new hires' information and documents are tracked in one centralized location. Leveraging the power of OpenAI ChatGPT and OCR technology, Talkpush revolutionizes document management. This feature offers instant document verification and real-time status updates.

 

Digital Signatures with DocuSign

Talkpush's integration with DocuSign simplifies contract creation and submission and allows candidates to sign documents from anywhere in the world. Keep all your files in one place.

 

24/7 Engagement

Talkpush's conversational AI is designed to provide instant answers to FAQs and engage new hires through social messaging and email reminders. This ensures that new hires are well-prepared and excited for their first day.

 

Seamless ATS Integration

Eliminate the hassle of double data entry by integrating Talkpush with your Applicant Tracking System (ATS). This not only makes the process more efficient but also enhances the candidate experience by removing unnecessary steps.

 

By incorporating these advanced features into your onboarding process, you're not just making life easier for your HR team; you're also significantly enhancing the candidate experience, setting the stage for increased retention and long-term success.

 

Read more here.

 

 

Structuring the Pre-Boarding Process

 

The period between accepting a job offer and the start date is often underutilized. With proper planning, this time can be used for handling administrative tasks, allowing for more quality in-person interactions once the employee starts.

 

 

Ongoing Check-Ins: The Heart of Retention

 

Ongoing feedback and support should be a cornerstone of your onboarding program. This not only helps in resolving any issues early but also in building a relationship with the new hire.

  • Collect feedback throughout the process: Allows for real-time adjustments and improvements.

  • Employee Engagement: Regular check-ins keep the employees engaged and make them feel valued.

 

 

Key Takeaways

  • Automated onboarding is no longer a luxury but a necessity.

  • Investing in comprehensive HR software pays off in the long run.

  • Structured pre-boarding and ongoing check-ins are crucial for employee retention.

  • Seamless ATS integration is the final piece of the puzzle for an efficient onboarding process.

By implementing these strategies you're laying the foundation for a fruitful and long-lasting relationship.

 

 

 

Take the Next Step in Transforming Your Onboarding Process 

 

You've seen the statistics, understood the benefits, and read about the features that make an onboarding process exceptional. Now, it's time to take action. Don't become another statistic in the realm of ineffective onboarding and high turnover rates.

 

 

Ready to Elevate Your Onboarding Game?

 

Experience the transformative power of personalized, automated onboarding with Talkpush. Click below to schedule a demo and see how our platform can revolutionize your onboarding process, increase candidate retention, and set your organization up for long-term success.

 

Schedule a Demo Now